Return & Exchange
RETURN & EXCHANGES
Our company Versatile leather.com provides the policy of Exchanging and Refunding Products.
We try our best to accommodate you in the most convenient way.
We offer you a Refund/Exchange service which guarantees you to get what you pay for. This service is applicable within 15 days on your purchase.
Please contact us on customer@versatileleather.com for using our services of Refund and Exchange.
Some following points must be addressed before using our services of Return/Exchange
- Our policy is only valid for the product(s) purchased from versatileleather.com
- The time period of 15 days is designed for returning/exchanging product(s). After the breach of this time Return/Exchange will not be considerable
- All item(s) should be unworn
- All products that have to be returned or exchanged must be in the same condition that we sent you along with its unique packing including all separate labels, names or some other encased record. The cost of shipping charges will be paid by the client. Please note that any item(s) returned in any other condition will not be eligible for refund nor exchange.
The Return/Exchange will only proceed if the item(s) are returned over at our said distribution center (specified by our Customer Service)
If your Return/Exchange matches our criteria mentioned above, we will issue your refund.
Before sending back the item, please contact us at customer@versatileleather.com for further support with regards to the shipment mode and shipment address.